Privacy Policy

Introduction

Pittsford Performance Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our clinical services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, and phone number
• Date of birth and address
• Insurance information
• Emergency contact information

Protected Health Information (PHI)

As a healthcare provider, we collect health information necessary for your care, including:

• Medical history and current symptoms
• Treatment records and clinical notes
• Outcome measurements and progress data
• Diagnostic information

How We Use Your Information

We use the information we collect to:

• Provide and improve clinical care and treatment
• Communicate with you about appointments and care
• Process insurance claims and billing
• Send appointment reminders and follow-up communications
• Conduct quality improvement and outcomes research
• Comply with legal and regulatory requirements

HIPAA Compliance

We are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is handled in accordance with HIPAA regulations. We maintain administrative, technical, and physical safeguards to protect your health information.

Information Sharing

We may share your information with:

• Other healthcare providers involved in your care
• Insurance companies for claims processing
• Service providers who assist our operations (under strict confidentiality agreements)
• Legal authorities when required by law

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

Your Rights

You have the right to:

• Access your health records
• Request corrections to your health information
• Request restrictions on certain uses of your information
• Receive an accounting of disclosures
• Opt out of marketing communications

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.